Correct a posting's details

Part of every review is checking what the co-signer sent and filling in what they didn't know: the booking number from the jail, the case number, the court, the judge. Every field on the posting page is edited the same way, one field at a time.

Before you startCopy Anchor Link

• You can edit the posting. Only the posting's assigned agent or an admin sees the Edit and Clear buttons.
• The posting is at a stage where details can change. You can edit while it's Reviewing, Awaiting Co-signer, Awaiting Info, Review New Info or Review Documents. Once the documents are sent for signature, the details are locked.
• The posting is open. A closed or archived posting can't be edited.

Edit a fieldCopy Anchor Link

To empty a field, click Clear next to it instead.

What you can't editCopy Anchor Link

• A verified email or phone number. A co-signer's email or phone shows Verified once they've proved it with a code, and it has no Edit button. That's the contact every update goes to, so it can't be changed from here. Contacts they typed but didn't verify show Unverified and can be edited.
• The facility. The facility is set when the request comes in and can't be changed on the posting.
• The price, once approved. You can correct a bail amount on a bond card while reviewing the documents, and the paperwork updates, but the amount the co-signer is charged doesn't change after approval. See Price and approve a posting.
• Fields you've asked the co-signer for. While a field is marked Requested, you can't edit it yourself.

What happens nextCopy Anchor Link

• The posting's documents are regenerated with the new value, so the paperwork always matches the posting. The Documents card shows Updating while this runs.
• The change is recorded in the Activity log, and for a person's details, in that person's change history.
• Nobody is notified. The co-signer isn't told about your edits.