Welcome

This is the Vonda knowledge base. Each guide covers one task, from a new posting through to exoneration, and takes a few minutes to read.

Start here

Setting up a new agency? Begin with the setup checklist. It walks an admin through everything to fill in before the first posting arrives.
New to your agency's team? Begin with Sign in to Vonda, then Find your way around.
Jail or facility staff? See the Appear guide.

For admins: agency info, branding, domains, premium and fees, payment plans, payments and document templates.

See who's on your team, add members, and change roles or duty status.

Read the four lanes, share your intake link, find any posting, browse court dates and read reports.

Take a new request, review it, fix its details, manage co-signers, and close, archive or delete it.

Price and approve a posting, confirm, record or follow its payment, and run payment plans.

How the paperwork is generated, and how to review it, attach files and send it for signature.

Send a posting to the jail, follow its answer, and fix a rejection.

Add court dates, mark attendance and exonerate the posting.

Find defendants and co-signers, read their history and merge duplicate records.

Every posting status, what you can change when, who gets notified, and a glossary.