Statuses and the submission record
For facility staff. What each status, banner and milestone on an Appear submission means, and what you can do in each.
Every submission shows a status at the top of the page and a banner on the right that explains it. Below the banner, the Submission record lists what has happened to the submission since it was sent to you.
Statuses
| Status | Banner | What it means | What you can do |
|---|---|---|---|
| Valid | Electronically issued, then Verified, followed by your facility's name, once you enter your PIN | The agency has sent a complete submission and is waiting on your answer. | Accept it or reject it. |
| Accepted | Bond accepted | Your facility has accepted the submission. The defendant hasn't been released yet. | Mark the defendant released. |
| Released | Released | The defendant has been released on bond. The banner confirms the co-signers were notified, and shows Agent notified if your facility recorded the release, or Recorded by the agency if the agency did. | Nothing. It's done. |
| Exonerated | Bond exonerated | The agency has exonerated the bond, so it's no longer in force. | Nothing. Nothing further is needed from your facility. |
| Rejected | Submission rejected | Your facility rejected the submission. The banner shows the reason. | Nothing until the agency corrects and resends it. Don't release the defendant on it. |
| Being updated by the agency | Being updated by the agency | The agency is correcting the submission. | Nothing. Wait for the corrected copy before acting on it. |
| Void | Bond void | The agency has withdrawn the submission. It's no longer active. | Nothing. Don't release the defendant on it. |
The Next step card only appears while there's something for you to do: on a Valid or Accepted submission.
Once you've accepted a submission, you can't reject it. Accepting is your facility's definitive answer.
After a rejection
When you reject a submission, the agency fixes it and sends it again. While they work on it, the page shows Being updated by the agency. When they send it again, it goes back to Valid at the same link, and you review it like a new submission. If the agency sends by email, you get a new email.
The submission record
The Submission record answers one question: has somebody already handled this? Each milestone shows the time it happened.
| Milestone | What it means |
|---|---|
| Sent to the facility | When the agency sent the submission to you. |
| Accepted by the facility | When your facility accepted it. |
| Waiting on your answer | Nobody at your facility has accepted or rejected it yet. |
| Release not yet recorded | Your facility has accepted it, but the release hasn't been recorded yet. |
| Defendant released | When the defendant's release was recorded, whether by your facility or by the agency. |
| Rejected by the facility | When your facility rejected it, with the reason. |
Every act is recorded with your facility's name and a timestamp. Appear never records which person at your facility did it.